We Listen To You.

An assessment is a critical first step in helping create the most appropriate, comfortable life situation for any older adult. Our goal is to understand every facet of the elder's situation – what is working well and what is problematic – from the perspective of the elder, as well as family, caregivers and professionals involved in the situation.

In most cases, the assessment begins with an interview with the older adult and their family members – usually together, but independently if indicated. To ensure a comprehensive review, ECS Care Managers often contact healthcare professionals and other involved professionals.

Questions cover a range of issues relevant to the older adult's health and living situation, including everyday activities, nutritional status, safety, memory, mood, finances and insurance.

At the conclusion of the assessment, ECS Staff discusses the findings with the elder, family and/or guardian. To ensure all involved are fully informed of the current situation and future direction, ECS often uses email to keep everyone involved in the discussion process. The elder, family and/or guardian may also request a written Care Plan.